Privacy Policy
Last updated: January 1, 2025
At Niwaro Balcony Zen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, shipping address, and payment information.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience.
We may also use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of Niwaro Balcony Zen and others.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.
We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We use SSL encryption to protect sensitive information during transmission and store personal data on secure servers with restricted access.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
Our website uses essential cookies for basic functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings.
Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
We may use third-party analytics services, payment processors, and shipping providers to enhance our services, each governed by their respective privacy policies.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Account information is retained until you request deletion, while transaction records may be kept for longer periods as required by law.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of certain communications and request that we limit the use of your information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
We comply with applicable data protection laws and regulations, including GDPR for European users and other regional privacy requirements.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@oldchairrepair.com
Phone: +81 90 4837 2615
Address: 52 Shimoyama Warabi, Kyotanba-cho, Funai-gun, Kyoto Prefecture 622-0201